Support Team Application

Full name Email Discord username Timezone Weekly availability Select availability Occasional help when needed 1-3 hours per week 4-7 hours per week 8-12 hours per week 12+ hours per week Flexible / on-call availability Experience level Select level New but willing to learn Some community or project experience Confident with similar work Experienced team member Professional / production experience Which SynSoftware area interests you most? Select an area Vanguard safety and moderation User lookup and public records Reports, evidence, and review workflows SynHosting and deployments Discord bots and integrations Website, dashboards, and UI Policy, privacy, and documentation Flexible / wherever needed Availability details Why do you want to join SynSoftware? Relevant experience What are your strongest skills? Preferred support area Select support area Report triage and evidence review Community support tickets Vanguard lookup and report guidance Policy, privacy, and GDPR guidance Discord server support Documentation and user guides Quality checks and bug reporting Support scenario A user reports a serious issue but provides limited evidence. What would you do first? Moderation judgement How do you stay fair and calm when dealing with a difficult report? Preferred development area Select development area Front-end website and UI Back-end APIs and Supabase Discord bots and slash commands SynHosting infrastructure Automation and internal tools Security, testing, and reliability Product design and dashboards Languages, tools, or frameworks Project example Describe something you built, fixed, automated, or improved. Portfolio / GitHub / website Preferred contact method Anything else we should know?